Professor of Journalism at City University London at the time of the Inquiry and a media commentator since 1992, mostly for The Guardian. Offered insights into the flaws of the Press Complaints Commission and the need to avoid making the same mistakes. PCC inadequacies were exposed particularly by the Milly Dowler phone hacking, he said. He stressed that he was not attributing blame but that the PCC chairmen and directors could not be other than aware of the vulnerability of the members of the Commission when they were attempting to hold their paymasters to account: the body had the task of regulating the people upon whom it depended for its existence.