Founded in 2002. National private-sector ombudsman scheme, which works to resolve complaints between consumers and companies that are signed up to their scheme. Free and impartial means of resolving disputes outside of the courts. Submitted evidence to the Inquiry about how such a scheme could work for the press.
Subscription service providing independent and impartial research in the media, entertainment, mobile- and fixed-telecommunications industries in Europe. Founder and analyst Claire Enders was asked to give the Inquiry her views on media plurality.